FinTech is the fastest growing segment of the tech sector and the insurance value chain is integral to further innovation.
Both service innovation and digital technologies are transforming the way insurance services are provided and experienced by customers. Digital offerings like artificial intelligence, blockchain, chatbots, image recognition, predictive analytics and telematics are increasingly being used across the financial services landscape. These new technologies combined with other digital service offerings and back end system refinements have the potential for (and already are) dramatically improving how customers engage with – and experience insurance services.
The New Zealand Financial Innovation and Technology Association (FinTechNZ) has created the Insurance Working Group (IWG) in response to interest from the insurance industry. Our members are from across the sector, the wider ecosystem and at all stages of innovation and transformation.
We share an inclusive, collaborative approach to advance collective opportunity with both NZ and international partners.
The IWG has been established to identify the themes and issues, support broad sector engagement and lead the insurance transformation journey.
The IWG currently meets monthly and will soon be launching monthly ‘meetups’ (in association with the FinTechNZ ‘Connect’ events), to connect, promote and advance the members’ agenda. A schedule will be available soon. Other projects are also being explored.