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Building trust and transparency

Deloitte and FintechNZ are delighted to launch the 2024 New Zealand Fintech Pulsecheck. 

The financial services sector continues to see rapid change and as we move towards a new horizon of digital enablement, trust and transparency has never been more critical, says the report. 

“The New Zealand Fintech Pulsecheck report explores the core challenges facing our industry, particularly data privacy, fraud and trust,” says FinTechNZ’s Jason Roberts.

“Through digital innovation, fintech companies are not just solving problems, they’re revolutionising the customer experience. This is helping usher in an era of unparalleled trust and transparency.”

“By navigating incoming regulations, the sector is moving beyond compliance and seizing opportunities to enhance customer outcomes and enduring relationships.”

“A key insight is the pivotal role of digital identity in building trust between banks and customers.  The emphasis on establishing trust through Government and cross-sector collaboration highlights the approach to tackling industry-wide issues.”

While digital identity is a critical component for building trust, enablers including bank partnerships, funding, policy support and attracting talent are necessary for the sector to thrive. 

Learn more in the 2024 New Zealand Fintech Pulsecheck.

FinTechNZ Disruptive technologies are revolutionising traditional financial services, creating opportunities for start up entrepreneurs and corporate innovators. FinTechNZ helps connect, promote and advance the trends shaping the FinTech ecosystem.