World Payments Report 2020

The World Payments Report from Capgemini offers strategic insights into the critical issues and trends shaping the payments sector and is the leading source for data and insights on global and regional non-cash payments, and the key regulatory and industry initiatives (KRIIs). This 16th edition explores how banks could start leveraging recent industry initiatives for … Continue reading "World Payments Report 2020"

World Wealth Report 2020

Now in its 24th year, Capgemini’s World Wealth Report 2020 looks at the latest dynamics in high net worth individual (HNWI) population and wealth growth, as well as HNWIs’ trust and confidence in wealth firms, their satisfaction with investment advice and returns delivered, their comfort level with fees, and their take on personalized services. The … Continue reading "World Wealth Report 2020"

World Insurance Report 2020

From Millennials and Gen Xers to Boomers, more and more individuals are bypassing traditional methods and using digital channels for their day-to-day transactions, including insurance research and policy purchase. As they are accustomed to superior customer experience from BigTech firms and product manufacturers, they are also seeing them as an option for their insurance needs. … Continue reading "World Insurance Report 2020"

World Insurtech Report 2020

Insurance industry dynamics are constantly evolving with the evolving risk scenario, new players, new offerings, and a new set of preferences from customers. The pace of evolution is accelerated by the disruption sparked by the historic COVID-19 pandemic. Today the industry players – insurance companies, InsurTechs, and technology providers – are challenged with issues ranging … Continue reading "World Insurtech Report 2020"

World Fintech Report 2020

BigTechs and challenger banks are significantly raising customer expectations while traditional banks are falling short, unable to compete with offerings from the new-age players. The World FinTech Report 2020 from Capgemini and Efma explores the challenges faced by banks in adapting themselves to the demands of the customers and strategies they should develop to catch … Continue reading "World Fintech Report 2020"